Emerging Modes of Business
In the NCERT Business Studies textbook for Class 11, Chapter 5 Emerging Modes of Business, you explore how technology reshapes commerce. The chapter explains e-business, its scope in business to business, business to consumer and consumer to consumer transactions, and its benefits and limits compared with traditional business. You study how online trading, digital payments and delivery systems work, the requirements for successful online transactions, and the growing role of outsourcing of services such as customer support and logistics.
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